To contact us, please feel free to email us to:
[email protected]
Our team aims to respond to you within less than 15 minutes if we receive your query between 9 AM and 5 PM Monday to Friday, or within 24 hours if we receive it during the weekend.
Please note that we use an encrypted system to communicate sensitive medical information and any confidential data relating to your genomic testing. Our system uses banking grade secure sockets layer (SSL) connection and encryption capability.
We are fully compliant with the Information Commissioner’s Office (ICO) regulations in the UK and the General Data Protection Regulations (GDPR) in the EU.
Note: please add this email ([email protected]) to your email address book to make sure that you will receive our emails to your email inbox and not to your email spam junk folder.
Although fax communication is a little outdated, you are welcome to send a fax to our Harley Street reception team at the following number:
020 7467 8312
To guarantee that your fax will reach us without any delay, please ensure that you address it to the following address:
We kindly ask that you do not include any sensitive medical information in your fax communication as we cannot guarantee the observance of our confidentiality principle in the process of carrying your fax message from our reception desk to our practice manager.
